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Privacy Policy

Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (“RGPD”), in Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights (“LOPDGDD”), as well as in any other applicable regulations on data protection, We provide you with extended information on the processing of your personal data in this privacy policy (hereinafter, the “Privacy Policy”).

1. Who is responsible for the processing of your data?

Identity: MARVIGO GROUP S.L.

Mailing Address: Juan Carlos I – 39, 6 – 07800 Eivissa (Balearic Island)

Phone Number: (+34)

Email: info@marvigogroup.com

2. For what purpose do we process your personal data?

At Flying Drinks we treat the information provided by interested persons for the following purposes:

(I) Manage the registration of users and be able to control the development and fulfillment of the contractual relationship maintained with them and, in this sense, provide the online sales service of the products offered through the website https: http://www.flyingdrinks.com. In particular, Flying Drinks will process the following categories of data and for the specific purposes specified below:

  • Basic information necessary for registration, the provision of online sales services and the management of the user profile (access data, registration information, name, address, date of birth, username and password) for the validation of the user, creation of an account in Flying Drinks and provision of services by Flying Drinks.
  • Basic contact information (phone number and email address) to contact the client for the execution of the contractual relationship; sending advertising (if required).
  • Additional contact information (additional identification data, such as ID or passport) for verification of the client’s identity and fraud prevention.
  • Information on transactions, as well as on billing and delivery address for payment processing and fulfillment of the contractual relationship.
  • Voice and additional data provided in the calls made to Flying Drinks or made by Flying Drinks to the user in order to improve the quality and compliance with the protocols by the operators who answer the calls.

(II) Manage claims, as well as respond to queries that users may send in relation to the website or services;

(III) To send commercial communications, including by electronic means, about our products and services that we understand may be of interest to the user;

(IV) To manage your participation in contests and promotional activities carried out by Flying Drinks;

(V) To process information that we have obtained through cookies, as described in more detail in the Cookies Policy. Said treatments are fully subject to what is established in the aforementioned policy; and

(VI) Where appropriate, comply with the legal obligations that are applicable to Marvigo, such as those derived from tax regulations and the prevention of money laundering.

(VII) On our website, we use Google Analytics and Google Ads to better understand the needs of our visitors and to provide an optimized experience. Google Analytics helps us analyze user behavior on the site, which enables us to enhance our content and the navigability of the website. Meanwhile, Google Ads allows us to present our users with relevant and personalized advertisements. Both tools collect information through the use of cookies, ensuring the anonymity of the data and not personally identifying any visitors. For more information on how Google uses data when you use our sites or apps, you can visit this link. Your privacy is important to us, and we provide you the option to opt out of these tools at any time through your browser settings.

3. What is the legitimacy for the processing of your data?

The legal basis is the consent given by the user, which may be revoked at any time without affecting the provision of the service. You can withdraw your consent at any time by contacting the following email address: info@flyingdrinks.com

Notwithstanding the electronic and non-electronic commercial communications that are sent when we have your consent as mentioned above, we may also send you communications when you are our client. In this case, we will only send you information that is linked to us and that is related to our products and/or services that are identical or similar to those you have contracted. In these cases, we have a legitimate interest in processing your contact data and keeping you informed about any of our products and services, with said interest taking precedence over your rights in view of the non-sensitive nature of the data in question and the fact that the relationship contractual created with our clients derives from the reasonable expectation of receiving this type of communication.

4. How long will we keep your data?

The personal data provided will be kept while the status of client or registered user on our website is held, the personal data being kept after the termination of the contractual relationship, duly blocked, during the legally established deadlines to meet the responsibilities that can be derived from it. In particular, the personal data necessary to send you electronic commercial communications will be processed as long as you do not revoke the consent you have given and, once it has been withdrawn, during the period strictly necessary to respond for the responsibilities that may have arisen. In any case, when the personal data is not necessary for the purpose for which it was collected and as long as its final deletion is not carried out, it will be kept blocked.

5. To which recipients will your data be communicated?

No data will be communicated to third parties except legal obligation or when it is strictly necessary for the defense of the rights and legitimate interests of Marvigo. Notwithstanding the foregoing, those third parties to whom Marvigo has entrusted a provision of services in their capacity as treatment managers (for example, technical and computer support providers) will have access to personal data, both in relation to the exploitation of the business as well as the administration of the Company. The Company will enter into written agreements with the third parties that participate in the provision of the services, which will include the safeguards and guarantees required by the GDPR.

6. What are your rights when you provide us with your data?

Anyone has the right to obtain information about whether Flying Drinks is treating personal data that concerns them, or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data (and to complete those that are insufficient), request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected and to request their portability.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In this case, Flying Drinks will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You can materially exercise your rights in the following way:

by sending an email to info@flyingdrinks.com duly identifying yourself and expressly indicating the specific right you want to exercise.

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In the event that you feel your rights have been violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights against the Company, you can file a claim with the control authority regarding Protection of Personal Data. Competent data (in Spain, the Spanish Data Protection Agency: www.agpd.es).

7. More information about the processing of your data

The treatment of the data collected through the data collection forms of the website or other means, will be incorporated into the Record of Treatment Activities for which Flying Drinks is responsible.

Flying Drinks treats the data confidentially and adopts the appropriate technical and organizational measures to guarantee the appropriate level of security for the treatment, in compliance with the requirements of the GDPR, Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights and other applicable regulations on data protection.

However, it cannot guarantee the absolute invulnerability of the systems, therefore, and to the maximum extent permitted by the applicable legislation, it does not assume any responsibility for damages and losses derived from alterations that third parties may cause in computer systems, electronic documents or user files. If you choose to leave our website through links to websites that do not belong to our entity, Flying Drinks will not be responsible for the privacy policies of said websites or for the cookies that they may store on the user’s computer.